Terms of Service

Last updated: September 28, 2026

Welcome to DERMAX BIOCOSMETIC LABS LLC (“DERMAX”, “we”, “us”, “our” or the “Company”). These Terms of Service govern access to and use of the dermaxlabpro.com website, as well as requests for information, quotations, and the engagement of services offered by DERMAX.

By accessing this website, submitting information through our forms, requesting a quotation, or engaging any of our services, you acknowledge that you have read and understood these Terms and agree to be bound by them, without prejudice to any specific terms that may be established through contracts, commercial proposals, service orders, or other written agreements.

1. About DERMAX BIOCOSMETIC LABS LLC

DERMAX BIOCOSMETIC LABS LLC is a company focused on the professional aesthetics, dermocosmetics, and related products sector, conducting activities and providing services primarily to companies, brands, manufacturers, laboratories, importers, distributors, and other specialized participants in the industry.

Our areas of activity include:

• Commercial representation of brands and laboratories.
• Distribution and market development.
• Support for international laboratories interested in entering or expanding within Latin American markets.
• Support in processes related to trademarks and intellectual property.
• Documentary and regulatory support for procedures, permits, and health-related regulatory processes.
• Development of business relationships and access to specialized channels.
• Consulting and strategic support related to the introduction, positioning, and commercialization of products.

The description of these services on the website is for informational purposes. The specific scope, obligations, deliverables, fees, and conditions of each service will be determined in the corresponding proposal, quotation, contract, or service order.

2. Nature of Our Services

DERMAX provides support, coordination, representation, management, and consulting services within the areas described on this website.

Unless expressly stated otherwise in a written contract, DERMAX is not a health authority, customs authority, intellectual property office, or governmental agency and does not have the authority to control or determine the decisions of such entities.

When a service requires interaction with public authorities, laboratories, manufacturers, customs agents, attorneys, consultants, logistics operators, or other third parties, the outcome and timing of the process may depend entirely or partially on those entities.

3. Health and Regulatory Procedures

DERMAX may provide support in regulatory processes required for the importation, manufacture, distribution, or commercialization of dermocosmetic and related products.

Depending on the service engaged, such support may include:

• Preliminary review of documentation.
• Guidance regarding regulatory requirements.
• Coordination with manufacturers and laboratories.
• Preparation and organization of documentation.
• Support with applications before competent authorities.
• Monitoring and follow-up of procedures.
• Management of requests for additional information and corrective submissions.
• Coordination with specialized professionals or third parties.

DERMAX does not guarantee the approval, acceptance, or granting of any registration, health notification, license, permit, certificate, or administrative authorization.

The final decision rests exclusively with the competent authority.

Any timeframes communicated by DERMAX regarding administrative procedures are estimates when they depend on an authority or third party and may vary without liability to DERMAX.

4. Trademark Registration and Intellectual Property

DERMAX may assist its clients in processes related to the registration, protection, and management of trademarks.

The filing of an application does not guarantee registration.

The approval of a trademark depends, among other factors, on:

• Availability of the mark.
• Existing prior rights or records.
• Classification of products or services.
• Potential third-party oppositions.
• Requirements imposed by the authority.
• Legal criteria applied by the competent office.

When necessary, DERMAX may coordinate or recommend the involvement of attorneys, intellectual property agents, or other authorized professionals.

DERMAX does not provide legal services reserved for licensed professionals where applicable law requires such professional authorization.

5. Representation and Distribution

Agreements involving representation, distribution, brand introduction, territorial exclusivity, business development, or similar arrangements will be subject to a specific agreement between DERMAX and the corresponding laboratory, manufacturer, trademark owner, distributor, or client.

The information published on this website does not, by itself, constitute:

• A grant of exclusivity.
• A purchase commitment.
• A minimum sales commitment.
• A guarantee of market share.
• A guarantee of sales volume.
• A corporate partnership.
• A franchise.
• An exclusive agency relationship.
• A joint venture.

Any relationship of this nature must be expressly documented in writing.

6. Information Provided by the Client

The client is responsible for ensuring that all information, documentation, certificates, formulas, compositions, artwork, labels, powers of attorney, authorizations, declarations, corporate documents, and other materials provided to DERMAX are authentic, complete, accurate, and current.

DERMAX may reasonably rely on information provided by the client, manufacturers, laboratories, or authorized third parties.

DERMAX will not be responsible for delays, rejections, requests for additional information, additional costs, or damages resulting from incorrect, incomplete, expired, inconsistent, or untimely information provided by the client.

7. Quotations, Fees, and Payments

Amounts published, mentioned, or communicated before a formal quotation is issued may be considered estimates or reference amounts.

Each proposal may specify:

• Scope of the service.
• Professional fees.
• Advance payments.
• Payment method.
• Currency.
• Taxes.
• Administrative expenses.
• Government fees.
• Third-party expenses.
• Translation, legalization, or apostille expenses.
• Laboratory expenses.
• Transportation or logistics.
• Additional conditions.

Official fees, government charges, and costs charged by third parties may change without prior notice.

Unless expressly stated otherwise in the proposal, such costs are not considered included in DERMAX's professional fees.

8. Commencement of Services

A service may be considered commenced upon the occurrence of any of the following:

• Acceptance of a proposal.
• Execution of a contract or service order.
• Full or partial payment for the service.
• Formal delivery of documentation to begin the process.
• Written instructions from the client authorizing the commencement of activities.

Specific terms agreed between the parties will prevail over these Terms in the event of any conflict between the two documents.

9. Client Obligations

The client agrees to:

• Provide truthful information.
• Provide required documents in a timely manner.
• Respond to requests for information necessary to continue the process.
• Report relevant changes involving products, manufacturers, formulas, labels, owners, or documentation.
• Review and approve documents when required.
• Use products and services in accordance with applicable law.
• Pay contracted amounts in a timely manner.

DERMAX may suspend a service when the absence of information, documentation, authorization, or payment reasonably prevents continued performance.

10. Third-Party Products and Manufacturers

DERMAX may represent, distribute, promote, connect, or facilitate commercial relationships involving products, brands, manufacturers, or independent laboratories.

The existence of a commercial relationship does not necessarily mean that DERMAX is the manufacturer of the product.

When DERMAX acts as a distributor or representative, the identity of the manufacturer and the applicable specific conditions may be stated on the product, technical documentation, contract, invoice, or corresponding agreement.

Technical characteristics, formulations, specifications, certificates, and manufacturing documentation may be the responsibility of the manufacturer.

11. Website Information

DERMAX seeks to keep the information on this website accurate and up to date. However, the regulatory, health, commercial, and intellectual property sectors are subject to regulatory and administrative changes.

Accordingly, the content of this website:

• Is provided for informational purposes.
• Does not replace a specific evaluation of a project.
• Does not constitute individualized legal advice.
• Does not constitute a guarantee of regulatory approval.
• Does not constitute a binding contractual offer unless expressly stated otherwise.

DERMAX may update, modify, remove, or expand the content of this website at any time.

12. Intellectual Property

Unless otherwise indicated, the elements of this website, including text, design, structure, logos, corporate identity, graphics, and content developed by DERMAX, are protected by applicable intellectual property laws.

These elements may not be copied, reproduced, distributed, commercially exploited, modified, or used without prior authorization, except as permitted by applicable law.

Trademarks, logos, and images belonging to third parties are the property of their respective owners.

13. Confidentiality

DERMAX will seek to treat business, commercial, technical, and regulatory documentation received from its clients as confidential when its nature reasonably requires confidentiality.

When performance of the service requires sharing information with authorities, manufacturers, laboratories, consultants, suppliers, agents, or professionals involved in the execution of the project, the client authorizes such disclosure to the extent reasonably necessary to provide the service.

Specific confidentiality agreements executed between the parties will prevail over this provision.

14. Third-Party Services

DERMAX may use or coordinate services provided by third parties.

DERMAX will not be responsible for interruptions, changes, errors, or failures attributable exclusively to independent suppliers, public authorities, government platforms, transportation companies, financial institutions, laboratories, technology services, or other third parties outside its reasonable control.

15. Limitation of Liability

To the fullest extent permitted by law, DERMAX will not be liable for indirect, incidental, special, or consequential losses, loss of business opportunities, lost profits, or loss of revenue resulting from circumstances outside its reasonable control.

Where liability is directly attributable to DERMAX, such liability will be evaluated in accordance with the corresponding contract and any mandatorily applicable law.

Nothing in these Terms is intended to exclude rights or liabilities that legally cannot be excluded or limited.

16. Force Majeure

DERMAX will not be responsible for delays or failures caused by circumstances reasonably beyond its control, including regulatory changes, governmental decisions, failures of official platforms, labor disputes, trade restrictions, public health situations, natural disasters, logistics disruptions, widespread telecommunications failures, or similar events.

17. Electronic Communications

By providing an email address, telephone number, or WhatsApp number, the user authorizes DERMAX to use such means to respond to the user's request and maintain communications related to the commercial relationship, subject to applicable data protection laws.

Promotional or commercial communications will, where applicable, be subject to the consent and opt-out mechanisms required by applicable law.

18. External Links

The website may include links to websites operated by authorities, manufacturers, laboratories, social networks, or other third parties.

DERMAX does not necessarily control such websites and assumes no responsibility for their content, availability, policies, or practices.

19. Modifications

DERMAX may update these Terms to reflect changes in its services, business processes, regulatory requirements, or legal provisions.

The current version will be the version published on this website and will indicate its last updated date.

20. Governing Law

Unless a specific contract establishes a different jurisdiction, these Terms will be governed by the applicable laws of the State of Florida, United States of America, without prejudice to any mandatory provisions that may apply to the user or client under the laws of their country.

International contractual relationships may establish specific rules regarding jurisdiction, arbitration, applicable law, or dispute resolution mechanisms.

21. Contact

For questions related to these Terms or the services provided by DERMAX BIOCOSMETIC LABS LLC, you may contact us through the channels available at dermaxlabpro.com or at:

Email: info@dermaxlabpro.com

DERMAX BIOCOSMETIC LABS LLC
United States of America